Aguas de Ibiza Grand Luxe Hotel

Guest reviews of Aguas de Ibiza Grand Luxe Hotel

• Sophie Zembsch2025-11-07

  We were looking forward to a relaxing stay, but were disappointed on several points. From the very beginning, the room (Junior Suite Pool View) had a musty smell that did not go away even with regular airing. There was also a noticeable smell of mold in the spa area …

• Irene Johann2026-04-11

  We had an absolutely wonderful stay at Hotel Aqua de Ibiza. Everything is beautiful and the atmosphere is simply magical. The staff were incredibly friendly, attentive, and made sure we felt completely welcome. The rooftop terrace is a dream – perfect …

• xxxdan82xxx2025-10-15

  I spent a week in Santa Eularia at the end of September, and the stay at Aguas de Ibiza was truly very nice, you really can't complain. The cleanliness of the property was completely fine, and the hotel's location as well as the pool facilities and spa/fitness area were great. …

• Google2025-10-05

  We were guests at this hotel in September 2025. During our stay, we had to change rooms multiple times due to water damage and electrical problems. Overall, the hotel gave us a somewhat dated and partly neglected impression. In our opinion, it does not live up to the impression conveyed by the photos on the internet. In addition to many small issues we noticed (e.g., broken elevators, loose paving slabs in the outdoor area, worn furniture, non-functioning light switches in the rooms, no water pressure in the shower), the mold was particularly striking. In some of the rooms we used, there was a musty smell, and we could see black spots on the air conditioning units that looked like mold. We made similar observations in several public areas as well, such as the entrance lobby and the breakfast room. On a positive note, we would like to highlight the friendliness of the staff, who truly went out of their way at all times to make our stay as pleasant as possible. The rooftop terrace was our highlight, even though children were unfortunately not allowed there – we were traveling with our daughter. We really enjoyed the food in the restaurants and the breakfast. Overall, the stay was unfortunately very disappointing and exhausting for us.

• Google2025-11-16

  A 5⭐️ hotel that has seen better days. The rooms are spacious and nicely decorated. However, the wardrobe smells strongly musty like water damage, so you really cannot use it at all. The room electronics are quite surprising and less functional – but at least one light stays on constantly. Housekeeping is mediocre, and towels, bathrobes, or the pool bags provided by the hotel suddenly vanish or are simply not replenished. In the adjacent parking lot, non-hotel guests blast loud music in the early hours of the morning (6:00 AM), which ensures an early wake-up call. The breakfast buffet is grand and tastes delicious, and the service here works very well. The rooftop deck, which is strictly adults-only, is particularly beautiful and stylishly designed. Here you will find pools, a restaurant, and a bar. The spa area in the basement is unacceptable; at the entrance, you are dismissed by an unfriendly employee. The moment you step in, you can smell a musty mold odor. In many places, tiles are broken or cracked, and mold is visible in numerous spots. In the showers, the showerheads or jets are completely calcified and partially non-functional. It is impossible to feel comfortable here. Bottom line: Thanks, but not again